GiL Rooms Ltd (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, our services, or communicate with us.
We may collect the following types of information:
Information you provide directly to us, such as:
Name
Email address
Phone number
Postal address
Booking details
Payment information (processed securely through third-party payment providers)
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages viewed and time spent on the site
Cookies and tracking technologies (see Section 6)
We use your information to:
Process bookings or service requests
Respond to enquiries and provide customer support
Improve our website, services, and user experience
Send important updates regarding your booking or our services
Maintain legal and financial records
Communicate promotional offers (only with your consent)
We do not sell your personal information.
We may share data with:
Service providers (e.g., payment processors, website hosting)
Regulatory or legal authorities when required by law
Business partners strictly for the purpose of delivering our services
All third parties are required to handle your data securely and in compliance with UK GDPR.
We implement appropriate technical and organisational measures to protect your information from:
Unauthorised access
Loss or theft
Alteration
Misuse
Your personal data is stored securely and retained only as long as necessary for business, legal, or tax purposes.
You have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data (“right to be forgotten”)
Object to or restrict processing
Withdraw consent at any time (for marketing communications)
Request a copy of your data in a portable format
To exercise your rights, please email us at: info@gilrooms.co.uk
Our website uses cookies to improve functionality, analyse website traffic, and remember user preferences.
You can accept or decline cookies through your browser settings. Some features may not function correctly if cookies are disabled.
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing their privacy policies separately.
Our services are not directed to children under 16.
We do not knowingly collect personal information from minors. If you believe that a child has provided us with personal data, please contact us immediately.
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with an updated “Last updated” date.
If you have any questions about this Privacy Policy, please contact us:
GiL Rooms Ltd
Email: info@gilrooms.co.uk
Phone: +44 7907 102 854
Address: GiL Rooms Ltd is registered in England and Wales under company number 16545552.
Registered Office: Redwoods, 2 Clyst Works, Clyst Road, Topsham, Exeter, Devon, United Kingdom, EX3 0DB.
We are registered for Your Peace Of Mind:
GiL Rooms Ltd is registered in England and Wales under company number 16545552. Registered Office: Redwoods, 2 Clyst Works Clyst Road, Topsham, Exeter, Devon, United Kingdom, EX3 0DB
GiL Rooms Ltd is registered in England and Wales under company number 16545552. Registered Office: Redwoods, 2 Clyst Works Clyst Road, Topsham, Exeter, Devon, United Kingdom, EX3 0DB
